Last update : 25/06/2020

This website uses cookies. This policy informs you of the purposes for which Ontex Santé France uses these cookies and how you can manage them.


1.What is a cookie?

A “cookie” is a file of limited size, generally consisting of letters and numbers, sent by the web server to the cookie file of the browser located on the hard drive of your computer (or any other device connected to the Internet, such as a smartphone or tablet), when you visit this website.
A cookie typically includes the name of the website it comes from, its lifetime (how long it stays on your device) and a value, which is usually a randomly generated unique number.

Two types of cookies can be used: temporary cookies and permanent cookies. Temporary cookies are automatically deleted at the end of your browsing session. Persistent cookies remain on your device longer, for the duration specific to each cookie, and remain valid until their expiry date (unless they are deleted by the user before).

Cookies may be used by web servers to identify and track users as they navigate through different pages of a website and to identify users who return to a website.

Cookies do not contain information that identifies you personally, but some personal information that Ontex stores about you may be linked to information stored in and obtained from cookies. For more information on the processing of your personal data, please consult our Privacy Policy.

2.For what purposes does this website use cookies?

Many cookies on this website perform essential functions or services that you have requested or help ensure security, as shown in the tables below.

Ontex and its service providers may use cookies to collect aggregate data to ensure the proper management of its website and to improve navigation on its website. We may use such devices to track information on our systems and identify categories of visitors based on such things as IP address, domain, browser type and pages viewed. This information is passed on to our webmasters who use it to analyze the number of visitors to different parts of the website and to ensure that our website is a useful and effective source of information.

3. What types of cookies does this website use?

The tables below list the different types of cookies used by Ontex on this website, as well as their purpose(s) and lifespan.

1.Analytical cookies

Cookie name Purpose of the cookie Cookie duration
_ga This is the main cookie used by Google Analytics. It allows a service to distinguish one user from another and lasts 2 years. It is used by any site that implements Google Analytics, including Google services. 2 years
_gat Used to limit the request rate. If Google Analytics is deployed through Google Tag Manager, this cookie will be named _dc_gtm_. 1 day
_utmb This cookie is used to create and continue a user session. Session
_utmc This cookie is used to determine whether or not a new session should be created for the user. Session
_utmt This cookie is used to indicate the type of request. Session
_utmz This cookie is used to store the type of orientation used by the visitor to reach a website. 6 months

2. Performance cookies

Cookie name Purpose of the cookie Cookie duration
_hjid Hotjar cookie set when the customer first accesses a page with the Hotjar script. It is used to store the Hotjar user ID unique to this site on the browser. This ensures that behavior on subsequent visits to the same site will be attributed to the same user ID. 1 year
_hjRecordingEnabled This is added when a recording starts and plays when the recording module is initialized to see if the user is already in a recording in a particular session. Session
_hjRecordingLastActivity This should be found in session storage (as opposed to cookies). This is updated when a user recording starts and when data is sent via WebSocket (user performs an action that Hotjar is recording). Session
_hjIncludedInPageviewSample This cookie is set to tell Hotjar whether this user is included in the data sampling defined by your site’s page view limit. 30 minutes
_hjIncludedInPageviewSample This cookie is set to tell Hotjar whether this user is included in the data sampling defined by your site’s daily session limit. Session
_hjFirstSeen This is set to identify the first session of a new user. It stores a true/false value, indicating if this was the first time Hotjar saw this user. It is used by registration filters to identify new user sessions. Session
_hjRecordingEnabled This is added when a recording starts and plays when the recording module is initialized to see if the user is already in a recording in a particular session. Session
Vimeo video player Embeddable video player. For more information, please visit the page of Vimeo. Session

4. Does the website use third party cookies?

Ontex uses a number of vendors who may also place cookies on your device when you visit the website for the purpose of enabling them to deliver their services. In this case, these third parties are responsible for processing the data they collect through their cookies. If you would like further information about these cookies, in order to consent to their installation or the procedure to opt out of receiving such cookies, please refer to the privacy policies of the third parties listed below and the cookie banner available on our site which allows you to exercise your choices:

Cookie name Purpose of the cookie Cookie duration
Google AdWords Conversion Tracking Google uses cookies to help companies that purchase advertisements from Google determine how many of the people who click on their advertisement end up buying their products. The conversion tracking cookie is only added to your browser when you click on an advertisement published by Google for which the advertiser has opted for conversion tracking. These cookies do not contain information that identifies you personally. If this cookie has not yet expired when you visit certain pages of the advertiser’s website, the advertiser will be able to determine that you have reached this page by clicking on the advertisement. Each advertiser receives a different cookie, so advertiser websites do not share any cookies. If you wish to disable conversion tracking cookies, you can configure your browser to block cookies from the domain. You must also disable all cookies to opt out of mobile conversion tracking. There are indeed no per-domain settings in iOS and Android mobile browsers at this time. More information on this is available at: // 30 days

When you visit the website, you may receive cookies from third-party domains or websites if you have consented to these cookies through our cookie banner. Ontex does not control the setting of these cookies. You should therefore consult the cookies banner present on the website in order to make your choice after consulting the privacy policy of the relevant third party website for more information about these cookies. The relevant third party must provide you with information regarding the added cookies and obtain your permission before adding cookies to your device.

5. How can you manage the cookies used by the website?

If you have consented to a cookie, you can withdraw your consent at any time.

Specifically, you can change your cookie settings by accessing the Cookie Preference Center or the cookie banner accessible on the Website.

If you wish to object to the use of cookies by the cookie banner on the website or if you wish to delete or allow new cookies on your device, you can also change the settings in the cookie banner to block cookies or to alert you when cookies are sent to your device. Cookies can be managed in different ways. Please refer to the cookie banner instructions. For cookies that allow it, you can also use your browser or on-screen help to learn more about how to adjust or change your browser settings at:

– Internet Explorer :
– Chrome :
– Firefox :
– Safari :

If you disable the cookies necessary for the operation or functional used by the website or if you delete these cookies already installed on your device by the website, this may have an impact when you browse the website (it is possible, for example, that you may not be able to view certain parts of the website or receive personalized information when you visit the website).

6. Update of this Cookies Policy

If Ontex makes changes to its cookie practices, those changes will be incorporated into an updated version of this policy. We will also notify you of such changes by updating the effective date at the top of this policy. Without prejudice to your rights under applicable law, Ontex reserves the right to modify this policy from time to time to take into account technological advances, legal and regulatory changes and good business practices.

For more information concerning your personal data and the conditions for exercising your rights, please consult the Privacy Policy.